Privacy Policy
About the Policy
Koretechx Corp (“Koretechx”, “we”, “us”, or “our”) is committed to protecting the privacy and personal information of individuals who visit or use our website at www.koretechx.com.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information in accordance with the United Kingdom General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
We aim to be transparent about our practices and ensure that you feel confident sharing your personal information with us.
We do not sell your personal data. Where we use suppliers to help us provide services (for example, payment processing and live chat), they are only permitted to use your data to deliver those services to us, under appropriate contractual safeguards.
Personal Information Collected
We collect personal information that you provide directly to us when placing orders, creating an account, subscribing to newsletters, or contacting us via forms, email, or phone. This may include your name, email address, postal address, telephone number, and payment details.
We may also maintain records of your previous purchases, browsing interests, and interactions with our website and services. In addition, technical information such as IP addresses, browser type, device information, and usage data is collected automatically when you visit our website, which helps us monitor performance and improve your experience.
Use of Collected Data
We use the personal data you provide to process and fulfil your orders, confirm transactions, and respond to any enquiries. This may include contacting you by email, phone, or post if further information is required to complete your request.
With your consent, we may send you updates about our website, services, and offers, including newsletters and promotional communications. We will only send marketing messages where you have explicitly opted in, and you may withdraw consent at any time without affecting other services we provide.
Information about your interests and previous purchases may be used in an aggregated or anonymised form to improve our website, personalise your experience, and enhance the shopping journey. All processing is carried out in accordance with UK GDPR, the Data Protection Act 2018, and PECR.
Newsletter Opt-Out
If you no longer wish to receive our newsletter and promotional communications, you can opt out of our newsletters or promotional messages at any time by following the unsubscribe link in emails or calling us at +44 7897 074872.
Social Media (Features) and Widgets
Our website includes social media features and widgets, such as the Facebook “Like” button and sharing tools. These may collect your IP address, the pages you visit, and may set cookies to function correctly. Features are hosted by third parties or on our site. Any interactions you have are governed by the privacy policies of the relevant providers, and we recommend reviewing their policies before use.
3rd Party Sharing
We do not sell, rent, or share personal data with third parties. We may use payment processors to complete transactions and Tawk.to for live chat support. These providers process your data only as necessary to deliver their services and are contractually required to protect it in line with UK GDPR.
Some providers may process data outside the UK. If so, we use appropriate safeguards (for example, the UK International Data Transfer Agreement (IDTA) or other approved mechanisms).
Security of Personal Information
We take the security of your personal data seriously. Information submitted to us is protected during transmission using Secure Sockets Layer (SSL) encryption and is stored securely following industry-standard practices. While we strive to use commercially reasonable measures to safeguard your data, no method of transmission over the Internet or electronic storage is 100% secure. For any questions about data security, please contact us at hello@koretechx.com.
Access of Registered Accounts
If you have a registered account, you can access it by signing in via our website. Once signed in, you can review certain information you have previously submitted and, where available, update your details through My Account.
Changing and Deleting/Unsubscribing Accounts
You may request the cancellation of your account or the deletion of your personal data by contacting us via email. This will stop all marketing communications and prevent further use of your data for providing our services.
We retain personal data only as long as necessary to deliver services, comply with legal obligations, resolve disputes, or enforce agreements. Please contact us if you wish to close your account or request that we no longer process your personal information.
Cookies and Their Use
Cookies are small alphanumeric identifiers that are stored on your device through your web browser. They allow our systems to recognise your browser and remember items in your shopping cart during your visits. Cookies help us provide a smoother and more personalised browsing experience, as well as maintain essential website functions.
Most browsers have a “Help” section that explains how to manage, block, or delete cookies. You can choose to prevent new cookies from being accepted, receive alerts when cookies are set, or disable cookies entirely. However, disabling cookies may limit your ability to use certain features on our website. We recommend allowing cookies to enjoy the full functionality of our services.
We also collect information about your IP address to maintain server security and administer our website. This data may be used in aggregate to produce general demographic insights, such as geographic location and Internet service provider. Aggregated information about site usage, including traffic patterns and search queries, may also be collected. This data is never linked to personally identifiable information.
We log browser types, access times, referring URLs, and the URLs viewed on our website to monitor performance and improve functionality. Any such information shared externally is provided only in aggregated or anonymised form.
Our partners, affiliates, analytics providers, and service suppliers may also use session cookies to improve navigation and functionality. We do not have control over third-party cookies, and their use is governed by the privacy policies of the respective providers. We encourage users to review these policies when interacting with third-party services or content.
Clear GIFs (WB Beacons/Web Bugs)
We use technology known as clear GIFs, or web beacons, to help manage website content and measure the effectiveness of our pages. Clear GIFs are tiny, invisible images with a unique identifier that track user activity on our website. Unlike cookies, they are not stored on your device. The information collected is anonymous and not linked to personally identifiable data, and it is used only to analyse and improve website performance in line with UK GDPR.
Testimonials
With your consent, we may publish testimonials that may include your name. If you want your testimonial removed, please contact us at hello@koretechx.com.
Links to Other Web Sites
Our website may include links to other websites. If you provide personal data to those sites, it will be governed by their privacy policies. We encourage you to review the privacy statement of any website you visit.
Notice of the Changes in Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be published on this page and, where appropriate, notified to you by email or by a notice on our website. We encourage you to review this policy regularly so that you remain informed about how we collect, use, and protect your personal data.
Legal Disclaimer
We may disclose personal data where required by law, regulation, court order, or legal process, or where disclosure is necessary to protect our legal rights or comply with lawful requests from authorities.
Question
If you have questions regarding this Privacy Policy or our use of your information, contact us at:
Email: hello@koretechx.com
Phone: +44 7897 074872
You also have the right to raise a concern with the UK regulator:
Information Commissioner’s Office (ICO): https://ico.org.uk/
