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Welcome to Koretechx Help Center

Getting started

How can we help you?

How do I get in touch with customer support?

Oh, reaching us is a breeze! Just give us a ring at our number (754) 258-6081. Prefer writing? No problem! Or open a ticket on Koretechx website. We’re here to help you out!

What payment options can I use?

Right now, we’re all about credit cards. It’s quick, secure, and super convenient for you.

Can you tell me about your return and exchange policy?

Sure thing! Here’s the scoop:Before Design Starts: Full refund, less 30% for admin costs, if canceled before design work begins.Within 5 Days of Design: 66% refund (minus 10% admin fee) if you change your mind within 5 days of the initial design.5 to 12 Days Post-Design: 33% refund (excluding 10% service fee) if canceled between 5 and 12 days after the initial design.After 15 Days: No refunds beyond 15 days, but contact us with any concerns.Custom Packages: No refunds after 10 business days from the initial design.Marketing Packages: Social Media Marketing, SEO Packages, etc., are non-refundable.Domain & Hosting Services: Non-refundable and non-cancelable once purchased.Inactivity: No refunds for non-responsiveness for 7+ business days.Refund Requests: Contact support to request a refund. Subject to review, especially for orders made with multiple agencies.Design & Website Jobs: Your active involvement and feedback are important.Unique Deliverables: Free redo for overly similar designs, except in case of coincidences.Refund Processing: Documented requests only, 10% processing fee applies, refunds within 8-10 business days. Accepting a refund ends your rights to use the design.

Can I change or cancel my order after I place it?

I wish we could say yes, but once your order is in, we’re all in. So make sure everything looks good before you confirm!

What is your social media presence?

Provide links to your company’s social media profiles for customers to stay connected.

How can I provide feedback?

Encourage customers to share their feedback and provide information on how to do so, whether through a survey, email, or other means.

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Growing Businesses Across U.S States
Since 2015

Turning challenges into opportunities, we’ve proudly supported local brands in achieving statewide growth and lasting success.

Disclaimer: Logo, portfolio, images, and content are the sole property of Koretechx Digital. All third-party company names, brand names, and trademarks displayed on this website are their respective owners’ property. Furthermore, Koretechx Digital, as a digital solutions marketing company, does not influence the third party material that is being displayed on the website. Therefore, we are also not responsible for any resemblance with any other material on the web. These portfolios and case studies are actual but exemplary (for better understanding); the actual names, designs, functionality, content, and stats/facts may differ from the actual projects. This is due to the strict NDA policy that Koretechx Digital.

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Getting started

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Growing Businesses Across U.S States Since 2015

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