Save Big and Unlock 60% OFF on Web, SEO, Branding, and Marketing - Limited Time Offer!
Save Big and Unlock 60% OFF on Web, SEO, Branding, and Marketing - Limited Time Offer!
All material on our website is the trademark and copyright property of Koretechx Corp. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of our property. You may also not use our products and services for any illegal or unauthorized purpose. Koretechx Corp reserves the right to refuse service to anyone for any reason at any time. If you disagree with any part of these terms and conditions, please do not avail our services.
It is also to be noted that both parties, Koretechx Corp and the Client, agree not to criticize each other and any of its employee, associate/s or partner/s publicly (on online forums, blogs, social networks etc.) at any given time during or subsequent to contract period. Similarly both parties agree not to talk on online forums, blogs, community groups or any social media in a way which brings disrepute to either party or any of its employee, associate or partner. In case of breach, the breaching party would have to pay a reasonable compensation decided by the non-breaching party as damages.
In any occasion, any funds deposited will not be liable for a refund if the initial design and concepts (after delivery) are approved. All requests for refund will be as per the following arrangement:
The client makes a solicitation where the underlying ideas for a logo are provided. However once the client approves or asks for changes in the initial designs, the refund offer will be void and a request for refund will not be approved.
Once the project enters the revision phase, the refund offer will be void and a request for refund will not be approved.
A refund request should have a legitimate reason which must be qualified against the outline brief and client input for revisions. Unless an idea has not been composed as per the brief, a refund will not be approved.
5.1: Refund on Logo Packages
If a demand for refund is made before the delivery of initial design concepts, then you would qualify for a full refund (excluding 10% administration and preparing charge).
If the refund request is made within 5 business days after the initial design, you will only be eligible for a 66% refund (excluding 10% administration and preparing expense).
If the refund request is made after 5 business days and within 12 business days after the initial design delivery, you will only be eligible for a 33% refund (excluding 10% service & processing free).
No refund request will be approved after 15 business days of the initial design delivery. However, we believe in 100% customer satisfaction so you are requested to reach out to us so we can address your concerns.
No refund will be approved after the final files have been delivered.
5.2: Refund on Website Packages
If a demand for refund is made before the delivery of Initial Website Mockup then you would qualify for a full refund (excluding 10% administration and preparing charge).
If the refund request is made within 5 business days after the Initial Website Mockup, you will only be eligible for a 66% refund (excluding 10% administration and preparing expense).
No request for refund will be approved once the initial design mockup of your website has been revised. No refund request will be approved after 10 business days of the Initial Website Mockup. However, we believe in 100% customer satisfaction so you are requested to reach out to us so we can address your concerns.
In case of websites, refunds will not be entertained once the client has approved the design and the website is sent for development.
In instances, where websites have been developed and uploaded on test links or actual domains, no refunds will be entertained. Koretechx LLC will only be liable to troubleshoot problems (if and when) the customer has subscribed to web support services.
5.3: Refund on Custom Packages
For custom bundles, our refund policy (as stated above) will apply individually to each service of the bundle.
No refund request will be approved after 10 business days of the Initial design. However, we believe in 100% customer satisfaction so you are requested to reach out to us so we can address your concerns.
5.4: Refund on Marketing Packages
All of our Social Media Marketing Packages, SEO Packages and other marketing related projects are non-refundable under any circumstances.
5.5: Refund on Domain & Hosting
Services including domain, hosting, SSL and other related services will not be cancelled or refunded under any circumstances. Koretechx LLC holds the rights to domains & hosting that have been purchased via Koretechx LLC.
No request for refund will be approved after inaction by the customer after 7 business days. If you wish to restart the order, you will be charged a fee contingent upon your venture.
No request for refund will be approved if the customer is unresponsive at any point of time for 10 business days.
All refund request should be made to the support department. Koretechx LLC reserves the right to approve or reject any and all refund requests based on a case to case basis. Money Back Guarantee depends on that the request is set in accordance with some basic honesty. Where a client has placed design orders with more than one agency for the same job, with the intention of claiming a refund, Koretechx LLC does not consider this to be in good faith. In such instances, we reserve the right to decline a refund request.
All design and website jobs require client input before finalizing it, which is why the customer must be active throughout the process and gives feedback in order to get the required results.
100% unique deliverables guarantee qualifies you for a free renewal of the service if the product delivered by Koretechx LLC is found to be considerably similar to something that already exists. Any likeness to a current outline will be considered a fortuitous event and Koretechx LLC will not acknowledge any responsibility or claim of any compensation in such a case. It is the client’s responsibility to get their artwork copyrighted.
*All refund requests should be properly documented & must be communicated through the channels mentioned in Section 6 with the reason for discontent. You agree to a 10% processing fee deduction from the order amount when the refund is processed. Refunds are issued within 8 to 10 business days from the day that the cancellation was requested. You agree that your acceptance of the refund shall constitute your sole and exclusive remedy with respect to related Responses. Additionally, you acknowledge that you will have no right (express or implied) to use any Response or other work product, content, or media, nor will you have any ownership interest in or to the same. All sections of this Agreement which, by their nature, shall survive termination, shall survive including payment, indemnity and the disclaimers of warranty and limitations of liability.
Your submission of personal information is governed by our Privacy Policy. Please read our Privacy Policy to learn more.
To optimize our product and services, we may provide you with access to third-party tools and software which we neither monitor nor have any control nor input. We shall have no liability and are not responsible for any harm or damages whatsoever relating to the use of these third-party tools. Complaints, claims, concerns, or questions regarding third-party products should be directed to the relevant third-party.
In order to provide you with complete satisfaction, our teams are instructed not to deviate from the specifications provided by the client in the order form. The products are delivered after adequate and thorough research to ensure results of the high quality.
All orders are delivered to the client through an e-mail or through any communication channel decided in the begining. All policies pertaining to revision & refund are subject to date and time of delivery to the client. The turnaround time will be according to the package, the minimum time required is 1 business day. For design projects, we offer a rush delivery service through which you can have your initial concept within 24 hours for an additional $100. For further help, get in touch with our customer support.
We keep your final product archived after we deliver it to you. If you wish to receive the deliverables agin, we can resend these files upon the client’s request.
We offer Customer Support to address your questions and queries. You may contact us at [email protected] or call us at (754) 258-6081, Mon – Fri 8 AM – 6 PM EST.
We reserve the right to correct any errors, inaccuracies or omissions on our website and to change or update information or cancel orders if any information in the Service or on any related website content is inaccurate at any time without prior notice (including after you have submitted your order).
Under no circumstances shall Koretechx Corp, its affiliates, officers, directors, employees, or interns be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or in connection with your use of this website, services, or products provided by Koretechx Corp, regardless of the form of action, whether in contract, tort, strict liability, or otherwise, even if Koretechx Corp has been advised of the possibility of such damages.
In jurisdictions where the exclusion or limitation of liability for consequential or incidental damages is not permitted, Koretechx Corp’s liability shall be limited to the fullest extent allowed by applicable law. This limitation of liability shall apply to the maximum extent permitted under U.S. law and shall survive any termination or expiration of your use of this website, services, or products
If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms without affecting the remaining provisions herein.
These Terms & Conditions are effective unless and until terminated by either you or us. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms & Conditions, we also may terminate this agreement at any time and hold you liable for all amounts due up to and including the date of termination and will accordingly deny you access to our Services.
These Terms will be governed by and interpreted in accordance with the laws of the State of Florida and any dispute under this agreement must be brought to this venue and no other.
Questions about the Terms & Conditions should be sent to us at [email protected] or call us at (754) 258-6081.
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Disclaimer: Logo, portfolio, images, and content are the sole property of Koretechx Digital. All third-party company names, brand names, and trademarks displayed on this website are their respective owners’ property. Furthermore, Koretechx Digital, as a digital solutions marketing company, does not influence the third party material that is being displayed on the website. Therefore, we are also not responsible for any resemblance with any other material on the web. These portfolios and case studies are actual but exemplary (for better understanding); the actual names, designs, functionality, content, and stats/facts may differ from the actual projects. This is due to the strict NDA policy that Koretechx Digital.
